email parsing automation

Email Parser

Extract data from emails and automate your workflow

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Hi I've installed Automated Email Parser v4.3 Build 17/11/2014. When trying to setup the Email Source, I entered all IMAP details and can see the folders from our Exchange 2010 mailbox, though when I try and test the connection or setup the email filter and Run, I get the following error

········ Checking emails for Connecting to the IMAP server at
Error. Authentication failed because the remote party has closed the transport stream..

········ Finished

Our infrastructure team has said that the Automated Email Parser is potentially using NTLM authentication type that is unsupported in Exchange Server 2010, rather we need to change this to Basic or Plain authentication type. Is there anywhere I can change this setting?

Any other suggestion to sort this problem out would be a massive help.