How to Reach Us

Have a question? Need help setting something up? Just email us at support@emailparser.com. Whether it’s a technical question or you’re just getting started, we’re happy to assist.

What’s Free, What’s Paid?

Most email support is completely free. We’ll answer your questions, help you troubleshoot issues, and guide you through features at no charge.

However, for more intensive work that requires significant time and expertise, we charge by the hour. This includes:

• Direct consultation calls – Face-to-face sessions to work through complex scenarios
• Large or complex workflows – Configurations that require deep analysis and custom setup
• AI prompt engineering – Refining prompts that need extensive context and testing
• Regular expression development – Writing custom regex patterns for data extraction
• Custom code development – JavaScript or C# scripting for advanced Email Parser customization

Not sure if your issue requires paid support? Just ask! We’ll let you know upfront.

Book a Paid Expert Consultation

Ready for personalized, in-depth technical assistance? Schedule a session with our Email Parser experts below.