Purchasing and licensing FAQ

For a more detailed explanation see:
Windows App license agreement
Web App license agreement

Windows app

Is the license for the Windows app a recurring payment?

Yes, after the first 30-day trial, which is completely free, a yearly recurring payment is required.

I have received a license key by email, what is this for?

The users of older versions (prior to January 2026, versions 5.x and 6.x) need a license key each year. Users of the new version do not use license keys at all.

Do I have to purchase a license key if I want to use the Email Parser Web app?

License keys are only required for the old versions of the Windows app (5.x and 6.x).

I have an existing subscription to the Web app. Can I use the Windows app?

They are purchased separately, sorry. Although the Windows app and the Web app are quite similar, they are different products.

How many installations can I have running with one license key?

Up to 3 computers.

How updates/upgrades work? do I need to pay more?

No, updates/upgrades do not require any payment. Users are free to use any version they want, even older ones.

Web app

Does Email Parser Web app require a recurring payment?

Yes, after the 30-day free trial, an active recurring payment (prices here) is required.

Is there any commitment regarding how much time I have to keep paying the Email Parser Web app subscription?

No. You can cancel your subscription and stop paying anytime.

I have an existing subscription to the Windows app. Can I use the Web app?

They are purchased separately, sorry. Although the Windows app and the Web app are quite similar, they are different products.

Are there any setup fees?

No. However, if you prefer we can help you configure Email Parser for your specific needs. We offer paid support where we listen to what you need and fully configure the application according to your requirements.

Do you miss any question or feel that something is not clear enough?
Please, let us know.