Limitations of the Email Parser Web app

See also:
Differences between the Web and Windows apps

Maximum amount of processed emails per month

An account can parse up to 5000 messages per month. This quota is large enough to satisfy most customers requirements but if you reach this limit we will offer you purchasing additional processing power for the same price as the current monthly fee. For example, if you need to process up to 10,000 emails your fee will be 2x the monthly fee.

What happens if the limit is exceeded?

Email processing will continue even if you reach the limit. We will always try to contact you first (usually by email) before disabling email processing in your account for the current month. We understand that for many users Email Parser is business-critical or is a part of a larger back office system. We never stop processing emails before asking you first.

Unsupported items

There are some sources, field types or actions that are not supported in the web app. Check out this list to see all of them.


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