Email Parser

Extract data from incoming emails and automate your workflow

Documentation topics:

Running Email Parser as a Windows service

 

How to set up:

Email Parser can run entirely in the background as a Windows Service. This way email parsing will continue even with the application closed. By default, this feature is not enabled but you can easily activate it going to the Preferences menu and choosing “Run as a Windows Service”. After clicking “OK”, Email Parser will first back up your current settings and then it will install the Windows Service. Beware that unless you are running Email Parser as a user with Administrator rights, you will be prompted to install the service.

 

running Email Parser as a Windows Service

 

 

Common questions:

I am getting this error: “There was a problem connecting to the Windows Service. Trying again in a few seconds”. What is happening?

Most probably, the Email Parser service is not running. Open the Services application (type “Services” in the start menu and it will appear) and check that the Email Parser service is actually running:

checking if that email parser service is running

 

 

 

It seems that the Email Parser service is not parsing emails. It is like it is not running at all.

You need to check if Email Parser is configured to run periodically. Go to the Preferences window and see if the checkbox “Run automatically every X seconds/minutes” is set. Also, consider enabling the output logging to track what happened when the Email Parser window is closed. Another way to see what happened is to check the email history as it is also updated by the Windows Service.

configuring email parser to run automatically