What is a field?

A field is where Email Parser stores pieces of text. It is equivalent to a spreadsheet cell and usually stores information like names, phone numbers, email addresses etc.

Default fields

These are the Subject, Body, From etc. of the received email. These fields are created in the email sources.  

 

  You can use the default fields in your Parser or Actions without configuring anything else. They are available by default.    

Fields created by a Parser

These are the fields created in the second step of Email Parser (see How it works). In a Parser we analyse the email to capture pieces of text, for example, a postal code.  

 

  The fields created by a Parser always come from a previously existing field. For instance, we get the field order_number from the Body, which is a default field.

Fields with multiple text values (advanced)

Fields can store one or multiple values. For example, Subject has one value but To can have more than one email address if the email is sent to multiple recipients. Field resulting from Parsing the email (as seen in this example) can also have more than one value:

 

Multiple step parsing (Advanced)

Usually, in a Parser, we get a field from a default field. For example, we get the order_number from the Subject. But we can also get the order_number from another field that we previously parsed, like a paragraph in the email body. This is called Multiple-step parsing. There is a specific page that covers this topic.