Email Parser

Extract data from incoming emails and automate your workflow


What is a field?

A field is where Email Parser stores pieces of text. It is equivalent to a spreadsheet cell and usually stores information like names, phone numbers, email addresses etc.

Default fields

These are the Subject, Body, From etc. of the received email. These fields are created in the email sources.




To be able to use them you do not need to configure anything (except the email source, of course). And you can expect that these fields are always available to be used in any parser or action you create in the left panel.



Fields created by a Parser

These are the fields created in the second step of Email Parser (see How it works). In a Parser we analyze the email to capture pieces of text, for example, a postal code. A very important concept to understand in Email Parser is that fields created by a Parser always use another existing field as input. For example, we use the field Subject to create the field order_number, as the emails we receive contain this information in the subject.



Fields with multiple text values (advanced)

Fields can store one or multiple values. For example, Subject has one value but To can have more than one email address if the email is sent to multiple recipients.

Field resulting from Parsing the email (as seen in this example) can also have more than one value: